1. Eligibility

• Returns are accepted within [number] days from the date of delivery.
• Items must be in their original condition, unused, and with all tags attached.
• Sale items are typically non-refundable. However, we may make exceptions at our discretion.

2. Return Process

• Please contact our customer support team at [email address] or [phone number] to initiate a return.
• We will provide you with a return authorization number (RA).
• Pack the item securely in its original packaging, along with the RA and a copy of your order confirmation.
• Ship the item to the return address provided.

3. Refunds

• Once we receive your returned item and verify its condition, we will process your refund.
• Refunds will be issued to the original method of payment.  
   
• Please allow [number] business days for the refund to appear on your statement.

4. Shipping Costs

• Return shipping costs are the customer’s responsibility, unless the item was defective or shipped incorrectly.
   
• If the item is found to be defective or shipped incorrectly, we will reimburse the return shipping costs.

5. Exchanges

• We may offer exchanges for different sizes or colors, subject to availability.
• Please contact our customer support team to initiate an exchange.
• Exchange shipping costs are the customer’s responsibility.

. 6Exceptions

• Custom-made or personalized items are generally non-refundable.
• Items damaged due to misuse, neglect, or accidents are not eligible for returns or refunds.

7. Contact Information

• For any questions or concerns regarding returns and refunds, please contact our customer support team at [muhammadabdullah3784@gmail.com] or [03120743466].